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France Passion places great importance on protecting the privacy and personal data of its users. As such, France Passion undertakes to comply with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (GDPR), as well as the amended French Data Protection Act (“Informatique et Libertés”).
The purpose of this policy is to inform users in a clear, transparent and accessible manner about how their personal data is collected, used, stored and protected, as well as about the rights they have.
The controller of personal data processing is: SARL France Passion CS 10057 – F 84202 Carpentras Cedex
Users may contact France Passion via the contact form available on the website www.france-passion.com for any questions relating to the protection of personal data.
France Passion collects only the data strictly necessary to provide its services.
The data collected may include:
Identity data: surname, first name.
Contact details: postal address, email address, telephone number.
Account data: login credentials for “My France Passion Account”.
Technical browsing data: IP address, browser type, data collected via cookies and tracking technologies.
Personal data is processed for the following purposes:
Performance of a contract: membership management, access to My France Passion Account, after-sales service.
Consent: sending newsletters, information and personalised offers (unsubscribe possible at any time).
Legitimate interest: improving user experience, securing the website and preventing fraudulent use.
Legal obligations: invoicing management and compliance with accounting and regulatory requirements.
Personal data is intended exclusively for France Passion. It may be transmitted, strictly within what is necessary, to the following recipients:
Technical service providers (hosting, maintenance, email delivery tools), acting as data processors and solely on the instructions of France Passion.
Administrative or judicial authorities, strictly where required by law.
France Passion does not sell or rent personal data to third parties.
France Passion prioritises hosting and processing data within the European Union.
Where certain service providers may transfer data outside the European Union, such transfers are governed by appropriate safeguards, in particular the standard contractual clauses adopted by the European Commission.
Personal data is retained only for as long as necessary for the purposes for which it was collected:
Members: for the duration of the membership, followed by intermediate archiving for 5 years for legal and accounting purposes.
Prospects / newsletter subscribers: 3 years from the last contact or interaction.
Cookies and trackers: maximum of 13 months.
France Passion implements appropriate technical and organisational measures to ensure the security, integrity and confidentiality of personal data, and to protect it against loss, alteration, unauthorised disclosure or access.
In accordance with applicable regulations, users have the following rights:
Right of access: to obtain confirmation that data is being processed and to receive a copy of it.
Right to rectification: to have inaccurate or incomplete data corrected.
Right to erasure: to request deletion of data, subject to legal retention obligations.
Right to object: to object, on legitimate grounds, to certain processing activities, particularly for marketing purposes.
Right to data portability: to receive the data provided in a structured, commonly used format.
These rights may be exercised by post at the address mentioned in Article 1 or via the website contact form. In case of reasonable doubt as to the identity of the requester, a copy of an identity document may be requested. Users also have the right to lodge a complaint with the CNIL (www.cnil.fr).
The website uses cookies and other tracking technologies in order to:
Facilitate navigation,
Measure audience and website performance,
Improve user experience.
Upon the first visit, an information banner allows the user to give consent. Preferences can be modified at any time via the “Cookie Management” link located at the bottom right of the page.
Subscription to the newsletter is based on the user’s consent.
Each email contains an unsubscribe link allowing consent to be withdrawn at any time. Unsubscription may also be requested via the website contact form.